Welcome to Karavie! These terms and conditions ("Terms") outline the rules and regulations for your use of our website and services. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

 

1. Intellectual Property

1.1. All content on the Karavie website, including text, graphics, logos, images, videos, and software, is the property of Karavie or its licensors and is protected by intellectual property laws.

1.2. You may not reproduce, modify, distribute, or republish any content from our website without prior written consent from Karavie.

2. Use of Our Services

2.1. By using our services, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

2.2. You must not use our services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.

3. Product Information and Pricing

3.1. We strive to provide accurate and updated information about our products, including descriptions, pricing, and availability. However, we do not guarantee that all product information is error-free, complete, or current.

3.2. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.

4. Payment and Security

4.1. Karavie uses secure third-party payment processors to handle payment transactions. We do not store or have access to your credit card or payment information.

4.2. You agree to provide accurate and valid payment information. By making a purchase, you authorize us to charge your selected payment method for the total order amount.

5. Shipping and Delivery

5.1. We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control.

5.2. Karavie is not responsible for any customs duties, taxes, or fees that may be incurred upon international shipments.

6. Returns and Refunds

At Karavie, we strive to offer you products that meet the highest standards of quality and efficacy. To ensure fairness and maintain the quality of our offerings, we have established the following return policy:

1. Eligibility for Returns: Products may be returned within 30 days of purchase for a full refund if they are unopened, unused, and in their original packaging. 

2. Opened/Used Items: Please note that any items returned in an opened or used condition will be subject to a 30% restocking fee. This fee is applied to cover the costs associated with product handling discarding. We appreciate your understanding and encourage you to reach out with any questions regarding this policy.

3. Single-Return Limit: To discourage repeated purchases with the intent of return, we allow one return per item per customer. Multiple returns of the same item may be subject to additional review and approval.

4. Return Approval: All returns must be pre-approved by our customer service team. Please Email info@karavie.com for all returns

5. Non-Refundable Shipping Costs: Shipping fees are non-refundable, and customers are responsible for any return shipping costs unless the return is due to a manufacturing defect or our error.

6. Refund Processing: Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed back to the original payment method within 7–10 business days.

7. Final Sale Items: Certain items may be marked as “final sale” and are not eligible for return. Please review product listings carefully before purchase.

We appreciate your understanding and cooperation in adhering to our policy, which helps us keep our products affordable and maintain a high standard of quality for all customers.

7. Limitation of Liability

7.1. Karavie shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.

7.2. Our liability for any claim related to our products or services shall not exceed the amount paid by you for the specific product or service in question.

8. Governing Law and Jurisdiction

8.1. These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

9. Changes to the Terms and Conditions

9.1. Karavie reserves the right to modify or update these Terms at any time without prior notice. We encourage you to review these Terms periodically for any changes.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services. If you have any questions or concerns, please contact us at [contact information].